Nookal AI Receptionist for Allied Health and NDIS
Cleo answers the clinic phone and, for allied health, writes the appointment back to Nookal on the first call. The caller hangs up with a time, and the diary already has it.
Call Cleo is not a practice management system. It plugs into the Nookal account you already run—API write-back for allied health bookings, changes, and cancellations, without a system switch.
Why Nookal practices put Cleo on the phone
First-call Nookal write-back
Allied health bookings land in Nookal while Cleo is still on the call. Staff are not re-typing from a voicemail.
In-hours capture
Most missed clinic calls happen while someone is already with a patient. Cleo handles the phone so clinicians stay in the room.
New and existing patients
Cleo checks Nookal availability, books new and existing patients, and handles changes and cancellations without duplicate data entry.
Your clinic, your rules
Services, hours, and escalation paths come from your practice—not a generic script.
Two jobs on the same Nookal line
Allied health
First-call bookings written back to Nookal. The caller hangs up with a time, and the diary already has it.
NDIS
Structured message-take and a summary to the team. No practice-software write-back—your coordinators stay in control of the next step.
How Nookal write-back works
Nookal is a practice management system used by allied health clinics across Australia, with robust API integration so an AI receptionist can write first-call bookings, changes, and cancellations back to the diary. Call Cleo connects over API so reception and the diary stay in sync.
- Cleo answers and collects what your clinic needs to book or take a message
- For allied health, she checks real-time availability in Nookal
- She creates, changes, or cancels the appointment in Nookal on that first call
- Your team gets a structured summary they can act on
Nookal capabilities
- • Automatic appointment creation
- • Patient verification
- • First-call booking write-back
NDIS-aware Nookal features
- • NDIS participant records
- • Service agreement tracking
- • Allied health NDIS workflows
Nookal AI receptionist across Australia
Cleo serves Nookal practices nationwide. This is the national hub—there are no city-specific Nookal pages. Start with the product overview or the first-call booking story:
Put Cleo on the clinic phone
Allied health bookings in Cliniko, Halaxy, or Nookal. NDIS message-take with a summary to the team.
Book a 15-minute demo