Halaxy AI Receptionist for Allied Health and NDIS
Cleo answers the clinic phone and, for allied health, writes the appointment back to Halaxy on the first call. The caller hangs up with a time, and the diary already has it.
Call Cleo is not a practice management system. It plugs into the Halaxy account you already run—API write-back for allied health bookings, changes, and cancellations, without a system switch.
Why Halaxy practices put Cleo on the phone
First-call Halaxy write-back
Allied health bookings land in Halaxy while Cleo is still on the call. Staff are not re-typing from a voicemail.
In-hours capture
Most missed clinic calls happen while someone is already with a patient. Cleo handles the phone so clinicians stay in the room.
New and existing patients
Cleo checks Halaxy availability, books new and existing patients, and handles changes and cancellations without duplicate data entry.
Your clinic, your rules
Services, hours, and escalation paths come from your practice—not a generic script.
Two jobs on the same Halaxy line
Allied health
First-call bookings written back to Halaxy. The caller hangs up with a time, and the diary already has it.
NDIS
Structured message-take and a summary to the team. No practice-software write-back—your coordinators stay in control of the next step.
How Halaxy write-back works
Halaxy provides integrated practice management for healthcare providers, including NDIS-specific features and provider portal connectivity. Call Cleo connects over API so reception and the diary stay in sync.
- Cleo answers and collects what your clinic needs to book or take a message
- For allied health, she checks real-time availability in Halaxy
- She creates, changes, or cancels the appointment in Halaxy on that first call
- Your team gets a structured summary they can act on
Halaxy capabilities
- • Appointment scheduling
- • NDIS claim submission
- • Patient communication
NDIS-aware Halaxy features
- • NDIS provider portal integration
- • Plan management support
- • Bulk billing options
Halaxy AI receptionist by city
Cleo serves Halaxy practices across Australia. City pages for Melbourne, Sydney, and Perth stay live:
Halaxy AI Receptionist in Melbourne
Allied health write-back and NDIS message-take for Melbourne practices
Halaxy AI Receptionist in Sydney
Allied health write-back and NDIS message-take for Sydney practices
Halaxy AI Receptionist in Perth
Allied health write-back and NDIS message-take for Perth practices
Put Cleo on the clinic phone
Allied health bookings in Cliniko, Halaxy, or Nookal. NDIS message-take with a summary to the team.
Book a 15-minute demo