Cliniko AI Receptionist for Allied Health and NDIS
Cleo answers the clinic phone and, for allied health, writes the appointment back to Cliniko on the first call. The caller hangs up with a time, and the diary already has it.
Call Cleo is not a practice management system. It plugs into the Cliniko account you already run—API write-back for allied health bookings, changes, and cancellations, without a system switch.
Why Cliniko practices put Cleo on the phone
First-call Cliniko write-back
Allied health bookings land in Cliniko while Cleo is still on the call. Staff are not re-typing from a voicemail.
In-hours capture
Most missed clinic calls happen while someone is already with a patient. Cleo handles the phone so clinicians stay in the room.
New and existing patients
Cleo checks Cliniko availability, books new and existing patients, and handles changes and cancellations without duplicate data entry.
Your clinic, your rules
Services, hours, and escalation paths come from your practice—not a generic script.
Two jobs on the same Cliniko line
Allied health
First-call bookings written back to Cliniko. The caller hangs up with a time, and the diary already has it.
NDIS
Structured message-take and a summary to the team. No practice-software write-back—your coordinators stay in control of the next step.
How Cliniko write-back works
Cliniko is a popular practice management system used by many NDIS providers, with robust API integration capabilities for AI receptionist automation. Call Cleo connects over API so reception and the diary stay in sync.
- Cleo answers and collects what your clinic needs to book or take a message
- For allied health, she checks real-time availability in Cliniko
- She creates, changes, or cancels the appointment in Cliniko on that first call
- Your team gets a structured summary they can act on
Cliniko capabilities
- • Automatic appointment creation
- • Patient verification
- • NDIS plan checking
NDIS-aware Cliniko features
- • NDIS billing codes
- • Plan manager invoicing
- • Service agreement tracking
Cliniko AI receptionist by city
Cleo serves Cliniko practices across Australia. City pages merge into this national hub:
Cliniko AI Receptionist in Adelaide
Allied health write-back and NDIS message-take for Adelaide practices
Cliniko AI Receptionist in Brisbane
Allied health write-back and NDIS message-take for Brisbane practices
Cliniko AI Receptionist in Canberra
Allied health write-back and NDIS message-take for Canberra practices
Cliniko AI Receptionist in Gold Coast
Allied health write-back and NDIS message-take for Gold Coast practices
Cliniko AI Receptionist in Hobart
Allied health write-back and NDIS message-take for Hobart practices
Cliniko AI Receptionist in Melbourne
Allied health write-back and NDIS message-take for Melbourne practices
Cliniko AI Receptionist in Newcastle
Allied health write-back and NDIS message-take for Newcastle practices
Cliniko AI Receptionist in Perth
Allied health write-back and NDIS message-take for Perth practices
Cliniko AI Receptionist in Sydney
Allied health write-back and NDIS message-take for Sydney practices
Put Cleo on the clinic phone
Allied health bookings in Cliniko, Halaxy, or Nookal. NDIS message-take with a summary to the team.
Book a 15-minute demo