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Halaxy AI Receptionist Setup for Canberra NDIS Practices

Integrate AI receptionist with Halaxy to automate booking, patient verification, and NDIS workflows for Canberra providers.

Canberra's government-focused economy includes many NDIS participants and providers. AI receptionists help practices maintain professional service standards while managing administrative efficiency.

Setup Complexity: Medium

Why Canberra NDIS Practices Choose Halaxy + CallCleo

NDIS providers in Canberra using Halaxy need seamless integration between their practice management system and phone reception. CallCleo's AI receptionist integrates directly with Halaxy, ensuring every call is captured and every booking is synchronized automatically.

With API integration, CallCleo can access your Halaxy calendar in real-time, verify patient information, create appointments, and update records - all without manual data entry. This eliminates double-handling and ensures accuracy across your practice.

Key Benefits for Canberra Providers

  • Automatic appointment creation in Halaxy from phone calls
  • Real-time availability checking without manual calendar sync
  • Patient verification using existing Halaxy records
  • NDIS-compliant documentation automatically added to patient files
  • Reduced administrative time by eliminating manual data entry
  • Seamless workflow from phone call to booked appointment

Setup Process for Canberra Practices

Setting up CallCleo with Halaxy is medium. Our team works with you to:

  1. Connect CallCleo to your Halaxy account via API
  2. Configure NDIS-specific workflows and rules
  3. Test appointment creation and patient verification
  4. Train CallCleo on your service types and availability
  5. Go live with 24/7 AI receptionist coverage

Canberra's government-focused economy includes many NDIS participants and providers. AI receptionists help practices maintain professional service standards while managing administrative efficiency.

Halaxy Integration Features

Halaxy provides integrated practice management for healthcare providers, including NDIS-specific features and provider portal connectivity.

Integration Type: API

CallCleo integrates with Halaxy via API, ensuring seamless data synchronization and real-time updates between your AI receptionist and practice management system.

NDIS-Specific Features

  • NDIS provider portal integration
  • Plan management support
  • Bulk billing options

Common Workflows

  • Appointment scheduling
  • NDIS claim submission
  • Patient communication

How It Works

When a call comes in, CallCleo's AI receptionist:

  1. Answers the call and collects participant information
  2. Verifies NDIS plan details and eligibility
  3. Checks availability in your Halaxy calendar
  4. Creates appointments directly in Halaxy
  5. Updates patient records with call notes and intake information
  6. Sends confirmation details to all stakeholders

Ready to eliminate missed calls and support more participants?

Eliminate missed calls, support more participants, and free your staff from phone admin.

Book a 15-Minute Demo