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Cliniko AI Receptionist Setup for Gold Coast NDIS Practices

Integrate AI receptionist with Cliniko to automate booking, patient verification, and NDIS workflows for Gold Coast providers.

Gold Coast's seasonal population fluctuations make scalable AI receptionist solutions essential for managing call volume spikes during peak periods while maintaining service quality year-round.

Setup Complexity: Easy

Why Gold Coast NDIS Practices Choose Cliniko + CallCleo

NDIS providers in Gold Coast using Cliniko need seamless integration between their practice management system and phone reception. CallCleo's AI receptionist integrates directly with Cliniko, ensuring every call is captured and every booking is synchronized automatically.

With API integration, CallCleo can access your Cliniko calendar in real-time, verify patient information, create appointments, and update records - all without manual data entry. This eliminates double-handling and ensures accuracy across your practice.

Key Benefits for Gold Coast Providers

  • Automatic appointment creation in Cliniko from phone calls
  • Real-time availability checking without manual calendar sync
  • Patient verification using existing Cliniko records
  • NDIS-compliant documentation automatically added to patient files
  • Reduced administrative time by eliminating manual data entry
  • Seamless workflow from phone call to booked appointment

Setup Process for Gold Coast Practices

Setting up CallCleo with Cliniko is easy. Our team works with you to:

  1. Connect CallCleo to your Cliniko account via API
  2. Configure NDIS-specific workflows and rules
  3. Test appointment creation and patient verification
  4. Train CallCleo on your service types and availability
  5. Go live with 24/7 AI receptionist coverage

Gold Coast's seasonal population fluctuations make scalable AI receptionist solutions essential for managing call volume spikes during peak periods while maintaining service quality year-round.

Cliniko Integration Features

Cliniko is a popular practice management system used by many NDIS providers, with robust API integration capabilities for AI receptionist automation.

Integration Type: API

CallCleo integrates with Cliniko via API, ensuring seamless data synchronization and real-time updates between your AI receptionist and practice management system.

NDIS-Specific Features

  • NDIS billing codes
  • Plan manager invoicing
  • Service agreement tracking

Common Workflows

  • Automatic appointment creation
  • Patient verification
  • NDIS plan checking

How It Works

When a call comes in, CallCleo's AI receptionist:

  1. Answers the call and collects participant information
  2. Verifies NDIS plan details and eligibility
  3. Checks availability in your Cliniko calendar
  4. Creates appointments directly in Cliniko
  5. Updates patient records with call notes and intake information
  6. Sends confirmation details to all stakeholders

Ready to eliminate missed calls and support more participants?

Eliminate missed calls, support more participants, and free your staff from phone admin.

Book a 15-Minute Demo