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Missed Calls Solution for Physiotherapy NDIS Practices

Solve missed calls challenges for physiotherapy providers with AI receptionist designed specifically for NDIS practices.

The Problem:

15-20% of calls go unanswered during peak hours

Average NDIS practice loses 15-20% of potential bookings to missed calls

The Solution:

AI receptionist ensures every call is answered instantly, eliminating voicemail losses and capturing every opportunity.

Why Physiotherapy Practices Struggle with Missed Calls

Physiotherapy providers serving NDIS participants face particular challenges when it comes to missed calls. With regular weekly or bi-weekly appointments, with initial assessments requiring longer time slots, managing missed calls effectively requires sophisticated coordination and consistent processes.

Busy periods and high call volumes result in missed calls, voicemails that never get returned, and lost revenue.

For physiotherapy practices specifically, this challenge is compounded by the need to coordinate with multiple stakeholders including plan managers, support coordinators, and carers - all while maintaining NDIS compliance and participant satisfaction.

Common Challenges for Physiotherapy Providers

  • High no-show rates due to pain or mobility issues
  • Need for equipment coordination
  • Multi-session treatment plans
  • Balancing missed calls with quality participant care
  • Maintaining NDIS compliance while managing operational efficiency

How CallCleo Solves Missed Calls for Physiotherapy Practices

Physiotherapy providers face unique challenges when it comes to missed calls. Busy periods and high call volumes result in missed calls, voicemails that never get returned, and lost revenue.

The Impact

Average NDIS practice loses 15-20% of potential bookings to missed calls

How CallCleo Helps

AI receptionist ensures every call is answered instantly, eliminating voicemail losses and capturing every opportunity.

For physiotherapy practices specifically, CallCleo addresses the unique challenges of high no-show rates due to pain or mobility issues while ensuring every participant receives responsive, professional service.

Before CallCleo

  • ✗ Average NDIS practice loses 15-20% of potential bookings to missed calls
  • ✗ Manual processes slow down response times
  • ✗ Staff overwhelmed during peak periods
  • ✗ Inconsistent service quality

With CallCleo

  • ✓ AI receptionist ensures every call is answered instantly, eliminating voicemail losses and capturing every opportunity.
  • ✓ 24/7 availability ensures no missed opportunities
  • ✓ Consistent, professional service every time
  • ✓ Staff freed up for participant care

Ready to eliminate missed calls and support more participants?

Eliminate missed calls, support more participants, and free your staff from phone admin.

Book a 15-Minute Demo