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Coreplus AI Receptionist Setup for Sydney NDIS Practices

Integrate AI receptionist with Coreplus to automate booking, patient verification, and NDIS workflows for Sydney providers.

Sydney's competitive NDIS market requires providers to offer responsive, 24/7 booking capabilities to capture market share. With high participant density and diverse service needs, AI receptionists help practices scale efficiently.

Setup Complexity: Medium

Why Sydney NDIS Practices Choose Coreplus + CallCleo

NDIS providers in Sydney using Coreplus need seamless integration between their practice management system and phone reception. CallCleo's AI receptionist integrates directly with Coreplus, ensuring every call is captured and every booking is synchronized automatically.

With API integration, CallCleo can access your Coreplus calendar in real-time, verify patient information, create appointments, and update records - all without manual data entry. This eliminates double-handling and ensures accuracy across your practice.

Key Benefits for Sydney Providers

  • Automatic appointment creation in Coreplus from phone calls
  • Real-time availability checking without manual calendar sync
  • Patient verification using existing Coreplus records
  • NDIS-compliant documentation automatically added to patient files
  • Reduced administrative time by eliminating manual data entry
  • Seamless workflow from phone call to booked appointment

Setup Process for Sydney Practices

Setting up CallCleo with Coreplus is medium. Our team works with you to:

  1. Connect CallCleo to your Coreplus account via API
  2. Configure NDIS-specific workflows and rules
  3. Test appointment creation and patient verification
  4. Train CallCleo on your service types and availability
  5. Go live with 24/7 AI receptionist coverage

Sydney's competitive NDIS market requires providers to offer responsive, 24/7 booking capabilities to capture market share. With high participant density and diverse service needs, AI receptionists help practices scale efficiently.

Coreplus Integration Features

Coreplus is a practice management system designed for allied health providers, with NDIS billing and plan management capabilities.

Integration Type: API

CallCleo integrates with Coreplus via API, ensuring seamless data synchronization and real-time updates between your AI receptionist and practice management system.

NDIS-Specific Features

  • NDIS billing
  • Plan management
  • Service agreements

Common Workflows

  • Appointment booking
  • NDIS invoicing
  • Patient management

How It Works

When a call comes in, CallCleo's AI receptionist:

  1. Answers the call and collects participant information
  2. Verifies NDIS plan details and eligibility
  3. Checks availability in your Coreplus calendar
  4. Creates appointments directly in Coreplus
  5. Updates patient records with call notes and intake information
  6. Sends confirmation details to all stakeholders

Ready to eliminate missed calls and support more participants?

Eliminate missed calls, support more participants, and free your staff from phone admin.

Book a 15-Minute Demo